CAREER OBJECTIVE :
To work in conjunction with an organisation in a position of substantial responsibility where education will be fully utilized as a career opportunity.ACADEMIC QUALIFICATIONS :
EXAM / DEGREE YEAR NAME OF INSTITUTE UNIVERSITY / BOARD PERCENTAGE
MBA (aviation management) Final exams by May, 2011 FMSWISDOM BANASTHALI UNIVERSITY
B.A. 2008 St. john’s college Agra Agra UNIVERSITY 52.7%
12th Board 2005 St. john’s girls inter college, Agra U.P. Board 60%
10th Board 2003 St. john’s girls inter college, Agra U.P. Board 51.5%SUMMER PROJECT DETAILS :Project Title :Study of Customer SatisfactionCompany and Place : AIRPORT AUTHORITY OF INDIA, DELHIDuration :May 17June25, 2010Description :Airport authority of india was set up in 1972 by act of indian parliament , by AAI i get experience how to take care of passengers. Customer Satisfaction is the most important tool of aviation . I visited on indira Gandhi airport which provide me lot of information about customer’s dealing. Sponsored links :
It helps me acquiring enough knowledge about customer’s requirements, facilities and so on. I also visited other departments like cargo handling, financial operational department. In these departments I learn so many things which make me able to satisfy customer’s needs.INHOUSE PROJECTS :
Biography Analysis of Mrs Sonia Gandhi in the guidance of Ms Ipshita Bansal.PERSONAL SKILLS :
Comprehensive problem solving abilities.
Good verbal and written communication skills.
Ability to deal with people diplomatically.
Proficiency in MsOffice.
Adaptable to all kinds of environmentACHIEVEMENTS & EXTRA CURRICULAR :
Participate in mgmt fest as a backstage member.
Participated in college and school level debate and essay competition and received applauds.
Win 3rd prize in college game
Event organizer in all school and college annual day functions and other technical events.DECLARATION :
I here by declare that above information is correct to the best of my knowledge and belief.PLACE :DATE :
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