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Desktop Technician Resume Sample, Experience : 4 years

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Name of the Candidate:[Private]
Name of the Post Applied:Desktop Technician
Job related skills / software:Managing WAN and LAN setup. (VLAN and VPN), Knowledge of Microsoft & CISCO Systems, Skilled in identifying the business requirements for information security as well as regulations of information security, Comprehensive knowledge of analyzing network technology like WANs, VLANs, routers, and TCP/IP.
Category:IT / Computer2
Sub Category:Desktop Support Engineer
Years of Experience:4 years
State:Andhra Pradesh
Gender:Male
Salary Expected per Month(Rs):Negotiable
Highest Qualification attained:M.C.A. / MCA : Master of Computer Application
Major / Specialization:Computer Application
Email Id:[Private]
 
Are you looking for job now?:No
Can the recruiter contact you?:No
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Career Objectives  :
Seeking for an opportunity to secure a challenging position where I can effectively contribute my skills and that offers Professional Growth while being Resourceful Innovative & Flexible.

Summary of skills  :
Highly skilled in installing, testing, maintaining and designing advance secure network solutions.
Managing WAN and LAN setup. (VLAN and VPN)
Having a very good knowledge in Servers 2000/2003/2008 with Mails servers( Exchange Server) 2000/2003/2007
Knowledge of Microsoft & CISCO Systems.
Skilled in identifying the business requirements for information security as well as regulations of information security.
Comprehensive knowledge of analyzing network technology like WANs, VLANs, routers, and TCP/IP.
Responsive, organized and excellent problem solver.
Excellent communication skills, both oral and written.

Technical & Expertise  :
Microsoft Products.( Servers 2000/2003/2008) ( Mail Server 2003/2007) ( ISA 2004/2006).
Active Directory Administration (Users, Groups, OU, Group Policies and RIS Backup and Restore).
Configuration of WDS Terminal Services .
Disk Management, Backup and Restore.
Proficient in SSL, web security architecture VPN, TCP/IP, IPSec, DNS, IIS, FTP, POP3, SMTP and DHCP.
Planning, Design and Management for Exchange Environment.
Imposing, managing recipients, Address Lists, Limitations to Users mailbox.[ Mail Box Management].
Web Access, Connectivity, securing Exchange.
Understanding with Hub Transport, Message Routing and Public Folder Administration.
Knowledge of Microsoft, Cisco Network IDS, , ESET, Norton, Kaspersky, Security Appliances

Educational Qualification  :
Bachelor’s Degree in Science (B.Sc.) 74% { 10+2+3.} OSMANIA UNIVERSITY INDIA in the year 2009
Master of Computer Application ( M.C.A)

EXPERIENCE :
Working as a desktop technician in INDO TECH COMPUTER SERVICE from 15 july 2009 to till date

JOB ROLES :
Supporting windows 2000 and xp desktop/laptop pcs
Experience in troubleshooting hardware issues and replacing hardware on both desktop and laptop pcs
Experience in installing so


ftware, patches, updates on desktops, laptops, servers
Experience troubleshooting basic network, software, printing problem

Computer skills  :
DCA,DTP
Languages  : C,HTML,DBMS
Operating Systems  : Windows XP/7/Vista
SERVERS  : Windows server 2003/2008
TYPE WRITING LOWER AND HIGHER PASSES

Basic Computer Hardware Skills  :
Installation of Operating Systems such as, Windows XP, Windows 7.
System Assembling and Dissembling.
Installation, configuration Printers & Scanners.
Troubleshooting of Operating System such as Windows XP, Windows 7.

Network Management Skills  :
Work with basic Network devices
Troubleshooting LAN
Different Network Topologies.
Crimping of cables.
Assigning IP addresses.

ADMINISTRATION COURCES :
MCITP(MICROSOFT CERTIFIED INFORMATION TECHNOLOGY PROFESSIONAL)
Expertise in Active Directory and Exchange Server Administration.
Expertise in user data extraction.
C drive issues.
NTFS Permissions.
Group Policies.
Installing & configuring roles-File Services, DHCP, DNS, Active Directory.
Installing & configuring Remote desktop, Remote Assistance.
Backup and Restore.

EXCHANGE SERVER 2007 :
Exchange server 2007 installation
Providing Mailbox and Deleting Mailbox of users
Enable or Disable OWA (Outlook Web Access)
Backup of Mailboxes and Ms-Exchange Server Configurations
Creating public and private folders
Enabling remote access
Working with tools

ISA SERVER 2004/2006 :
Microsoft ISA Installation and configuration
Installing firewall client,secure NAT, Web proxy,acess rule

CCNA :
Configuration of ROUTERS, SWITCHES
SUBNETTING of CLASS A, B and C.
Configuration in MODES manually and automatically.
IP ADDRESSES V4, V6
OSI layers
TCP/IP
HDLC and PPP protocols
PAP and CHAP authentication
FRAME RELAY
ROUTING
PROTOCOLS
NAT
ACCESS LIST

MAILING SOFTWARES :
Expertise in Outlook express
Expertise in outlook web access

DATE  :
PLACE  :

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