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Desktop Technician Resume Sample, Experience : 4 years

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Biodata

Name of the Candidate:[Private]
Name of the Post Applied:Desktop Technician
Job related skills / software:Managing WAN and LAN setup. (VLAN and VPN), Knowledge of Microsoft & CISCO Systems, Skilled in identifying the business requirements for information security as well as regulations of information security, Comprehensive knowledge of analyzing network technology like WANs, VLANs, routers, and TCP/IP.
Category:IT / Computer
Sub Category:Desktop Support Engineer
Years of Experience:4 years
State:Andhra Pradesh
Gender:Male
Salary Expected per Month(Rs):Negotiable
Highest Qualification attained:M.C.A. / MCA : Master of Computer Application
Major / Specialization:Computer Application
Email Id:[Private]
 
Are you looking for job now?:No
Can the recruiter contact you?:No
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Career Objectives  :
Seeking for an opportunity to secure a challenging position where I can effectively contribute my skills and that offers Professional Growth while being Resourceful Innovative & Flexible.

Summary of skills  :
Highly skilled in installing, testing, maintaining and designing advance secure network solutions.
Managing WAN and LAN setup. (VLAN and VPN)
Having a very good knowledge in Servers 2000/2003/2008 with Mails servers( Exchange Server) 2000/2003/2007
Knowledge of Microsoft & CISCO Systems.
Skilled in identifying the business requirements for information security as well as regulations of information security.
Comprehensive knowledge of analyzing network technology like WANs, VLANs, routers, and TCP/IP.
Responsive, organized and excellent problem solver.
Excellent communication skills, both oral and written.

Technical & Expertise  :
Microsoft Products.( Servers 2000/2003/2008) ( Mail Server 2003/2007) ( ISA 2004/2006).
Active Directory Administration (Users, Groups, OU, Group Policies and RIS Backup and Restore).
Configuration of WDS Terminal Services .
Disk Management, Backup and Restore.
Proficient in SSL, web security architecture VPN, TCP/IP, IPSec, DNS, IIS, FTP, POP3, SMTP and DHCP.
Planning, Design and Management for Exchange Environment.
Imposing, managing recipients, Address Lists, Limitations to Users mailbox.[ Mail Box Management].
Web Access, Connectivity, securing Exchange.
Understanding with Hub Transport, Message Routing and Public Folder Administration.
Knowledge of Microsoft, Cisco Network IDS, , ESET, Norton, Kaspersky, Security Appliances

Educational Qualification  :
Bachelor’s Degree in Science (B.Sc.) 74% { 10+2+3.} OSMANIA UNIVERSITY INDIA in the year 2009
Master of Computer Application ( M.C.A)

EXPERIENCE :
Working as a desktop technician in INDO TECH COMPUTER SERVICE from 15 july 2009 to till date

JOB ROLES :
Supporting windows 2000 and xp desktop/laptop pcs
Experience in troubleshooting hardware issues and replacing hardware on both desktop and laptop pcs
Experien
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ce in installing software, patches, updates on desktops, laptops, servers
Experience troubleshooting basic network, software, printing problem

Computer skills  :
DCA,DTP
Languages  : C,HTML,DBMS
Operating Systems  : Windows XP/7/Vista
SERVERS  : Windows server 2003/2008
TYPE WRITING LOWER AND HIGHER PASSES

Basic Computer Hardware Skills  :
Installation of Operating Systems such as, Windows XP, Windows 7.
System Assembling and Dissembling.
Installation, configuration Printers & Scanners.
Troubleshooting of Operating System such as Windows XP, Windows 7.

Network Management Skills  :
Work with basic Network devices
Troubleshooting LAN
Different Network Topologies.
Crimping of cables.
Assigning IP addresses.

ADMINISTRATION COURCES :
MCITP(MICROSOFT CERTIFIED INFORMATION TECHNOLOGY PROFESSIONAL)
Expertise in Active Directory and Exchange Server Administration.
Expertise in user data extraction.
C drive issues.
NTFS Permissions.
Group Policies.
Installing & configuring roles-File Services, DHCP, DNS, Active Directory.
Installing & configuring Remote desktop, Remote Assistance.
Backup and Restore.

EXCHANGE SERVER 2007 :
Exchange server 2007 installation
Providing Mailbox and Deleting Mailbox of users
Enable or Disable OWA (Outlook Web Access)
Backup of Mailboxes and Ms-Exchange Server Configurations
Creating public and private folders
Enabling remote access
Working with tools

ISA SERVER 2004/2006 :
Microsoft ISA Installation and configuration
Installing firewall client,secure NAT, Web proxy,acess rule

CCNA :
Configuration of ROUTERS, SWITCHES
SUBNETTING of CLASS A, B and C.
Configuration in MODES manually and automatically.
IP ADDRESSES V4, V6
OSI layers
TCP/IP
HDLC and PPP protocols
PAP and CHAP authentication
FRAME RELAY
ROUTING
PROTOCOLS
NAT
ACCESS LIST

MAILING SOFTWARES :
Expertise in Outlook express
Expertise in outlook web access

DATE  :
PLACE  :

Notes

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