Objective :
To work efficiently and effectively for a prestigious organization in a globally competitive, creative and challenging environment on assignments using cutting edge technologies that shall yield growth of the organization along with the twin benefits of job satisfaction and steady-paced professional growth.
Professional Experience :
Total experience of 4 year as a Senior Network engineer in JapanSoft Private Limited in Sri Lanka.
JapanSoft is an Computer sales and Technical Service Provided based company which provides Technical Supports added services like remote solution, network integration and customized end to end solutions for its customers across Sri Lanka.
Experience Details : Participate in LAN/WAN network planning activities.
** Coordinate LAN/WAN network implementation projects; maintain project control plan; and report project progress to management.
** Perform and coordinate cable installations.
** Coordinate projects with vendors, telecommunication companies, customers, other divisions of the Information Services Department and other entities as required.
** Perform and coordinate fiber optic cable installations.
** Terminate various types of cable for connectivity to various types of electronic equipment; and install wireless network equipment.
** Perform configuration and define parameters for installation and testing of LAN/WAN, hubs, routers, and switches.
** Use computers, monitoring and testing equipment to determine LAN/ WAN network component performance; take corrective action to improve network performance; and prepare equipment procurement specifications.
** Prepare standards and guidelines for network implementation; and identify appropriate techniques and procedures for cable and equipment installation, maintenance, monitoring and performance improvement.
** Monitoring performance using tool Ipswitch Whats up gold.
** Wireless Modem configuration (MikroTik)
** Assisted in the day-to-day support of Swiftmail communications ltd network and Internet services.
** Responsible for the support of network services relating to desktop connectivity.
** Wrote clear and coherent documents regarding support incidents.
** Installed and repaired equipment and software.
** Developed and implemented required problem solutions.
** Assisted in the maintenance of local area networks.
** Analyzed and diagnosed operating problems.
** Provided computer technical support services to personal computer.
Technical Knowledge :
** Expert in LAN administration and desktop hardware/software configuration and support.
** Demonstrated ability to work in a team environment with strong interpersonal skills, both written and oral, and a positive attitude toward sharing expertise and assisting others to learn
** Ability to perform installation of network cabling, cable termination, fiber optic cable installation and termination.
** Uncommon ability to install, maintain and monitor electronic equipment including : network cards.
** Immense ability to discover, diagnose and correct network performance problems and failures.
** Proficient in the preparation and maintenance of network documentation and diagrams.
** Deep understanding of telecommunications and network industry concepts, methods and standards for application to assigned work.
Educational Background :
** IT Degree ( BIT )
** Completed CCNA
** Completed MCSE
Key Words :
** Technical support representative.
** Network Administrator
** System Support
** Desktop Support
Declaration :
I hereby declare that the information furnished above is true to the best of my knowledge and belief.
I will not seek to make modifications of any kind.